Relationship Manager

Key Responsibilities

Customer Relationship Management

• Build and maintain strong relationships with clients
• Assess customer needs and provide tailored financial advice
• Resolve customer issues efficiently to maintain satisfaction

Sales & Business Growth

• Collaborate with the sales team to meet branch sales targets
• Contribute to the growth of the company's customer base
• Identify opportunities for upselling financial products

Operations & Compliance

• Process loan applications accurately and efficiently
• Ensure adherence to financial regulations and internal compliance standards
• Maintain proper documentation and reporting