SI

Regional service specialist

Mumbai ₹3-4 LPA Posted 29 Apr 2025

FULL TIME

Service Operations

Modbus

profibus

Engineer qualifications: Diploma / BE, B-Tech in Electrical Engineering or Electronics Engineering.
The candidate must be expert in commissioning, troubleshooting on Simocode, soft starter & other LV communication capable products.
Engineer must be willing to travel extensively for service sites.
Must be expert in commissioning of Simocode on various communication protocols.
Must have elementary knowledge on network validation, Profibus and Modbus protocols and their routing.
Must have 3–4 years of service experience on EP products.
Should be expert in ACB servicing & troubleshooting.
Provide service support to customers at short notice & ensure customer delight.
Handle service business portfolios (Service contracts, retrofit, spare parts, repairs).
Monitor Service KPIs.
Provide lead generation to the service sales team for business growth.
Monitor and take actions on AMCs, open calls, escalated cases, and service business targets.
Engineer may have to work in shifts during site execution jobs.
Ensure compliance with EHS and statutory requirements during site execution.