Regional Head-Business Development:Sales-Unsecured Business_AFL

Responsibilities:

Sales Growth & Channel Management:

• Identify and execute sales growth opportunities at the regional level.
• Drive channel expansion and acquire new accounts.
• Increase business loan volumes and manage the DSA database to maintain a healthy sales pipeline.

Relationship Management:

• Build and maintain strong relationships within the channel network.
• Collaborate with internal stakeholders to drive faster loan sanctioning (TAT).
• Monitor and support recovery of NPAs from relevant customers.

Process & Operational Excellence:

• Adopt and implement process improvements to enhance operational productivity.
• Ensure adherence to guidelines and process checks at all stages of unsecured business transactions.
• Monitor sales volumes and value IRR for performance evaluation.

Customer & Complaint Management:

• Ensure customer complaints are addressed in a timely and effective manner.