Receptionist

Job Title: Receptionist

Function: Operations – Customer Success, Service & Operations (Financial Services)

Role Summary:

Responsible for managing front desk operations and serving as the first point of contact for visitors and clients at the Jaipur – Mansarovar branch. The role ensures smooth administrative coordination, professional office management, and high-quality customer service support.

Key Responsibilities:

Front Desk & Visitor Management:

• Greet and welcome visitors, clients, and guests in a courteous and professional manner.
• Maintain visitor logbook and issue visitor passes as per company protocols.
• Ensure reception area is clean, organized, and well-maintained at all times.

Telephone & Email Handling:

• Answer and direct incoming calls to appropriate personnel.
• Take accurate messages and ensure timely communication.
• Respond to email queries and handle intercom coordination efficiently.

Administrative Support:

• Schedule appointments, meetings, and manage conference room bookings.
• Maintain records of daily visitors, appointments, and meetings.
• Assist in preparing reports and general correspondence.

Courier & Documentation Handling:

• Manage inward and outward couriers and maintain dispatch records.
• Handle mail distribution and ensure timely document processing.

Data Entry & Record Keeping:

• Maintain attendance records of contractual or third-party staff.
• Update internal contact lists and staff directories.
• Monitor front desk inventory and raise requisitions when required.

Support to HR & Admin Team:

• Assist in onboarding coordination and documentation.
• Coordinate with housekeeping and pantry staff for office upkeep.
• Provide support during internal meetings and events.

General Clerical Duties:

• Perform photocopying, scanning, filing, and other clerical tasks.
• Provide administrative support to other departments when required.