Raid CC system analyst

• Resolve customer and business raised tickets within agreed SLA
• Review the monthly collection cycle and reconcile the failure cases
• Making sure required action collectionhigh usage action taken on time
• Generating monthly and weekly reports regarding Raid CC system
• Ability to know and review required connection with other systems
• Review new changes on the system

Knowledge, Skills, and Abilities

• Good knowledge and work experience in : unix and sql database
• Work experience in telecom industry
• Proven work experience in credit control system (preferable Raid)