Quality Head – Fashion Apparel / Garments Manufacturing Company

Coordinate with merchandising for quality norms and ensure required quality standards for running styles.

Lead and establish a quality assurance program focused on continual improvement.

Define departmental processes for documenting and managing defects.

Coordinate cross-functional efforts to achieve product quality goals.

Manage customer relations, specifications, and QA testing procedures.

Ensure products comply with customer specifications and quality requirements.

Identify areas for improvement and innovation to add continuous value to customers.

Develop and implement reliability metrics and analyses.

Train new teams on quality assurance practices, SOPs, and product knowledge.

Facilitate and implement agile, scrum, and lean methodologies.

Conduct periodic status meetings with key stakeholders regarding QA projects.

Balance competing objectives across various quality and oversight activities.