Quality Head

Key Responsibilities:

1. Quality Strategy & Governance:

• Define and implement the company's quality strategy and policies.
• Establish quality standards, procedures, and KPIs in line with industry regulations and customer expectations.
• Ensure compliance with ISO, GMP, Six Sigma, or other relevant standards.

2. Quality Assurance & Control:

• Oversee end-to-end QA/QC processes, from raw material inspection to final product release.
• Lead root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
• Ensure calibration, validation, and documentation of testing processes and equipment.

3. Audits & Compliance:

• Plan and lead internal and external audits (e.g., customer audits, certification audits).
• Coordinate with regulatory authorities and ensure timely renewals of certifications.
• Maintain audit readiness at all times.

4. Continuous Improvement:

• Drive quality improvement initiatives using tools like Six Sigma, Lean, and Kaizen.
• Analyze quality data to identify trends, issues, and improvement opportunities.
• Foster a culture of quality and continuous improvement across departments.

5. Team Leadership:

• Build and lead a high-performing QA/QC team.
• Conduct training and development programs to enhance team capabilities.
• Set clear performance metrics and review team effectiveness regularly.

6. Cross-functional Collaboration:

• Work closely with Production, R&D, Supply Chain, and Customer Service teams to ensure quality integration across functions.
• Support product development with quality inputs during design and prototyping stages.