Quality Executive - MFB

Roles and Responsibilities

• Conduct personal discussion of cases as per policies and maintain strict quality adherence.
• Adhere to agreed SLAs and timelines for completing assigned activities.
• Apply skills in underwriting, disbursements, collateral management, and coordination with cross-functional sales operations.
• Protect company assets by properly evaluating credit requests, establishing credit limits, and ensuring loans are documented and secured.
• Ensure proper communication of credit decisions to stakeholders.
• Improve underwriting efficiencies while ensuring adequate risk management.
• Perform loan account verification, cross-verification (member house visits), KYC checks, bank passbook and document verification, income and expense assessment, negative area checks, CPC checklist verification, and loan card verification from other lending institutions.
• Monitor bucket status, death cases, branch compliance, and ICQ observation closures.