Quality Executive

Quality Monitoring & Reporting

• Receive and analyze quality indicators, trends, and departmental reports
• Review patient feedback reports received from customer care
• Monitor incident reports and assist in developing corrective and preventive action plans

Quality Assurance & Compliance

• Ensure adherence to internal policies, procedures, and quality standards
• Support departments in developing and enhancing their Quality Assurance programs
• Coordinate with accreditation and certification bodies for compliance activities

Audit & Process Improvement

• Organize and conduct internal audits with the internal audit team
• Audit departments and functions based on defined quality standards
• Identify gaps and recommend process improvement initiatives