Quality Assurance Manager

• Leadership: Lead, mentor, and develop a team of QA professionals, providing guidance and support to ensure their success and growth.
• Scrum through the issues and identify the real production blockers.
• Technically involve with test team and guide, coach, and mentor the team
• Mange the testing resources and ensure team is motivated and monitor testing tasks progress.
• Quality Assurance Strategy: Develop and implement a comprehensive QA strategy aligned with business objectives, incorporating best practices and industry standards.
• Process Improvement: Continuously evaluate and improve QA processes, methodologies, and tools to enhance efficiency, effectiveness, and scalability.
• Quality Metrics: Define, track, and report on key quality metrics and KPIs to measure the effectiveness of QA efforts and drive accountability.
• Drive and manage the test activities over all disciplines including performance, reliability.
• Develop and maintain Project Test Strategy Plan.
• Align all test activities within the test team, together with the SW- HW, and the Third-party components.
• Responsible for tracking testing activity and progress
• Identifying testing tools and plan the test environments.
• Ensuring the appropriate planning and management of the test resources
• Assessing the progress and effectiveness of the test effort
• Collaboration: Work closely with cross-functional teams, including development, product management, and customer support, to drive a collaborative approach to quality across the organization.
• Work closely with SW architects, Product Owners - identify the scope of the testing based on the product design / requirements.
• Customer Satisfaction: Champion a customer-centric approach to quality, advocating for the needs and expectations of our customers and stakeholders.

Requirements:

• Bachelors degree in [relevant field]; advanced degree preferred.
• 11-13 years of experience in quality assurance, with at least [3] years in a managerial or leadership role.
• Proven track record of success in developing and implementing QA strategies, processes, and methodologies.
• Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve excellence.
• Excellent communication, collaboration, and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

In-depth knowledge of QA principles, practices, and tools, with a focus on continuous improvement and innovation.