QC Head

Job Responsibilities:

Quality & Food Safety Management:

• Oversee and manage all quality control processes across the plant.
• Ensure products meet regulatory compliance, internal standards, and customer expectations.
• Implement and monitor food safety protocols, hygiene, and quality practices.

Process & Product Quality Improvement:

• Drive continuous improvement in product quality and manufacturing processes.
• Identify root causes of quality deviations and implement corrective actions.

Customer & Market Complaint Management:

• Address customer complaints related to product quality and ensure timely resolution.
• Analyze trends in complaints to prevent recurrence.

Audit & Compliance:

• Conduct internal and external audits to maintain compliance with regulatory and industry standards.
• Prepare for certifications and ensure adherence to quality systems.

Laboratory and Testing Excellence:

• Supervise laboratory testing and validation of raw materials and finished products.
• Ensure accurate documentation and testing protocols.

Team Building & Leadership:

• Lead, mentor, and manage a team of QC technicians and staff.
• Build a strong culture of quality and accountability across the plant.

Cross-functional Collaboration:

• Work closely with production, procurement, and supply chain teams to maintain quality standards.
• Support plant-level process improvements in coordination with other departments.

Training and Development:

• Conduct training sessions for staff on quality systems, regulatory compliance, and best practices.
• Promote awareness of modern quality tools and techniques.