QA Manager

Role Overview:

We are seeking a highly skilled and motivated QA Lead to join our team. The role requires a self-starter who will be critical to the development of a cutting-edge data platform designed to empower our clients to install our identity tools directly to their own local (distributed) environments.

• The QA Lead will be responsible for defining, implementing, and managing the testing strategy and processes to ensure the delivery of high-quality, public facing software solutions.
• This role involves creative and investigative QA, with a focus on voice of the customer in UAT environments.
• You will be collaborating with cross-functional teams including other QA engineers, developers, product and marketing managers, and business owners to improve the testing process and meet business and technical requirements.

Key Responsibilities :

Test Strategy and Planning :

• Define and implement the overall testing strategy, with a focus on scaling investigative QA approaches.
• Develop comprehensive testing approach and tooling aligned with project requirements and timelines.
• Standardize QA best practices for Snowflake Native Apps across teams.
• Monitor progress, and ensure timely delivery of testing milestones.
• Foster a culture of continuous improvement and innovation across QA teams.

Testing and Quality Assurance :

• Conduct functional, regression, performance, and security testing to ensure software reliability and usability.
• Manage bug tracking and resolution processes using tools such as JIRA.

Collaboration and Communication :

• Collaborate closely with development, product, DevOps and other QA teams to ensure alignment on quality goals and requirements.
• Participate in requirement reviews, design discussions, and sprint planning sessions to identify potential risks and dependencies.
• Provide regular updates on QA metrics, progress, and challenges to stakeholders.

Qualifications and Certifications :

• Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as ISTQB, Certified Software Test Engineer (CSTE), or equivalent are highly desirable.
• Snowflake certifications

Key Skills and Experience :

• Experience :
• 5+ years of SQL and database management
• 7+ years of experience in software testing and QA
• Proficiency in manual and automated testing techniques and platforms
• Expertise in QA methodologies, testing lifecycle (STLC), and Agile/Scrum processes.
• Strong knowledge of bug tracking tools (e.g., JIRA) test management tools (e.g., TestRail) and monitoring (e.g. Datadog)
• Hands-on experience with programming languages like Python or JavaScript
• Understanding of CI/CD pipelines and integration of testing into DevOps workflows.
• Familiarity with cloud-based testing environments

Preferred Skills :

• Snowflake data or app developer
• Experience with API testing tools like Postman or SOAP UI.
• Knowledge of security testing and tools like OWASP ZAP or Burp Suite.
• Expertise in database testing using SQL

Soft Skills :

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Leadership abilities to motivate and guide the QA teams toward achieving quality goals.