Public Relations - Manager

What you'll do:

Client Service:

• Stay current on your clients businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client s key contact, counselor, and strategic thinker
• Timely Decision Making The ability to identify a problem and find solutions. Makes decisions in a timely manner , using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/ media members who cover your clients industries and businesses to optimize channels .
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes , especially in planning, research, ideation, content creation, and daily operations.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

Talent Management :

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.

Financial Management:

• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted .
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing.

Experience that contributes to success:

• 4+ years of relevant experience in public relations preferably of Consumer & Brands clients.
• Proven ability to understand and implement processes, effectively aligning teams to new tasks and workflows.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management abilities.