project office Support

Key Responsibilities:

• Liaise with customer finance and business teams to facilitate timely payment approvals.
• Understand Adobe invoice flow within customer environments, including process mapping, timelines, and stakeholder roles.
• Build and maintain strong relationships with customer stakeholders to resolve challenges and adapt to process changes.
• Take full ownership of the invoicing process to ensure timely customer payments and minimize credit defaults.
• Manage invoicing and payment-related data using MS Excel and Cloud Excel with accuracy and proper documentation.
• Identify opportunities to streamline manual processes and enhance operational efficiency.
• Troubleshoot issues and resolve roadblocks in the payment approval cycle promptly.
• Maintain a structured approach to managing multiple manual operational tasks.