Project Leader - Software

Key Responsibilities and Accountabilities

• Interact with customers to understand project objectives and business expectations.
• Manage customer relationships, handle escalations, and resolve project-level issues.
• Plan, execute, and track projects; communicate progress to stakeholders.
• Establish customer requirement and change management controls.
• Ensure compliance with contractual terms, process standards (e.g., ISO), and project governance.
• Obtain necessary approvals/sign-offs for project plans, requirement models, and deliverables.
• Safeguard customer-supplied artifacts and software licenses.
• Prepare, maintain, and adhere to the Software Project Plan (SPP).
• Initiate projects: kickoff, induction, audits, milestone reviews, closure, and archival.
• Tailor software life cycles to project needs, ensuring compliance with quality management standards.
• Work with Architects, Tech Leads, Analysts, and Designers to establish project-specific standards, templates, and guidelines.
• Monitor project progress, implement corrective/preventive actions, and obtain stakeholder buy-in.
• Review project execution effectiveness across all phases.
• Ensure realization of committed project revenue and optimal resource utilization.
• Coordinate cross-sell and upsell opportunities.
• Guide and mentor team leads and development teams to perform effectively.
• Promote team collaboration, learning initiatives, and employee satisfaction.