IDIDESLABS
Project Lead
Bangalore ₹5-10 LPA Posted 15 May 2025
FULL TIME
Production Support
Risk Management
Job Description
- To ensure successful initiation, planning, execution, control and completion of a small or a less complex project through monitoring, tracking and analyzing project control metrics
- Lead project development, production support and maintenance activities
- Ensure timesheets and invoicing processes are completed on or before the deadline
- Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated
- Create functional and technical specification documents
- Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines
- Ensure analysts adhere to SLA s/KPI s/OLA s
- Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in an economic manner
- Assist Project Manager in Risk Management and participate in quality reviews and implement quality norms
- Lead and ensure project complies with Software Quality Processes and is adhering to the defined timelines
- Draft initial charter and project plan, create and review functional and technical specification documents
- Monitor, track and analyse project control metrics
- Review and consolidate project (over all the modules) status reports and lead and perform all activities related to maintaining successful knowledge management including re usage, accuracy and efficiency
- Serve as the single point of contact for the team to the project stakeholders
- Promote team work, motivate, mentor and develop subordinates
- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix