Project Coordinator II

Key Responsibilities

Project Planning & Coordination

• Gather and maintain project requirement lists.
• Maintain project plans, schedules, work hours, and expenditures.
• Assist in organizing and coordinating project reviews, stakeholder meetings, and follow-ups.
• Schedule and track project action items and deliver weekly updates to project teams.

Communication & Reporting

• Accurately communicate project status to stakeholders and project teams.
• Document important decisions and actions from meetings and follow up as needed.
• Produce regular reports and updates for management and stakeholders.

Issue Resolution & Process Improvement

• Identify project issues and escalate to appropriate team members or management.
• Monitor ticketing systems, reassign tickets when necessary, and identify trends or recurring problems.
• Suggest and assist with implementing process improvement opportunities.

Stakeholder Collaboration

• Collaborate with regional teams responsible for project resources and ticket resolution.
• Support SDMs/Project Managers by helping identify critical metrics and KPIs and delivering actionable insights.

Professional Development

• Continuously maintain and update knowledge of project management processes, tools, and procedures.