TH

Program Specialist

Bangalore ₹3-7 LPA Posted 13 Aug 2025

FULL TIME

pharmacies

Documenting

Respond promptly and efficiently to incoming calls and faxes, identifying the best way to assist.
Conduct outbound calls to verify insurance coverage for prescribed therapies, documenting results in the appropriate tracking system.
Document all calls and escalate issues per established procedures.
Process patient applications to determine eligibility based on program specifications, documenting results and managing follow-ups as needed.
Make follow-up calls and respond to inquiries from patients and healthcare providers.
Maintain a professional, calm, and friendly demeanor, using clear and concise language in both verbal and written communication.
Coordinate the order and transfer of prescriptions to specialty pharmacies based on urgency.
Stay informed about available insurance options and educate patients accordingly.
Perform other duties as assigned.