Professional Services - Analysis

Responsibilities

Solution Design Account-abilities

• Escalate to the business strategy team and/or product team if any product or service enhancements may be required.
• Create any required message transformation specifications (In or outbound messages)
• Participate in gathering product enhancements requests from both clients and professional Services.
• Partner with Customer Success/Relationship Management team to gather any new client requirements for additional services or enhancements to existing services.
• Work with teams from legacy MarkitSERV, DealHub and Traiana to agree most appropriate solution for new message flows

What Were Looking For:

Domain Knowledge

• High level understanding of Financial Markets workflows
• Experience working with external customers
• Come with a desire to collaborate
• Able to handle multiple workstreams simultaneously
• Be adaptable to different scenarios
• The desire to develop your knowledge, skills, and abilities
• Familiar with services provided by Osttra advantage

Technical Skills

• Proficient in Microsoft Office / Google Docs / Excel & Visio + Google Docs
• Understanding of XSLT
• Understanding of XML
• Understanding of FIX protocol
• Experience with Jira
• Experience with a PSA system, such as Kimble or Monday.com