Product Manager - Customer Purchase Order / EDI & API Integrations

Key Responsibilities :

• Drive the end-to-end product lifecycle for customer purchase order (PO) integration and shipment management solutions.
• Lead the design, specification, and implementation of EDI/API-based connectivity with global customers and market platforms.
• Collaborate with internal stakeholders (engineering, operations, sales, and customer success) to deliver integration capabilities aligned with customer needs and industry standards.
• Translate complex customer integration workflows and messaging requirements into scalable technical solutions.
• Ensure all integration solutions comply with standard communication protocols such as EDIFACT, ANSI X12, JSON, XML, REST, and SOAP.
• Own product documentation, including message mapping, integration specifications, and release notes.
• Coordinate with external platforms such as Infor Nexus and other third-party systems for smooth onboarding and data exchange.
• Analyze and document message types and data formats, including but not limited to transaction sets such as 315 (Status), 850 (Purchase Order), 855 (PO Acknowledgment).
• Maintain a strong feedback loop with global customers to continuously enhance integration performance, usability, and accuracy.

Required Qualifications & Skills :

• bachelors degree in Computer Science, Information Systems, Logistics, or a related field (masters degree preferred).
• Minimum 5 years of experience in product management, integration delivery, or IT project management in logistics, freight forwarding, or supply chain domains.
• Proven experience with customer PO integration workflows and shipment lifecycle processes.
• Hands-on understanding of EDI/API protocols, message mapping, and system integration lifecycle.
• Experience integrating with market-leading platforms such as Infor Nexus or equivalent.
• Deep knowledge of industry-standard messaging formats and transactional documents (eg, ANSI X12 850/855/315, EDIFACT equivalents).
• Strong analytical and problem-solving skills with a structured, detail-oriented mindset.
• Excellent communication, stakeholder engagement, and cross-functional collaboration skills.

Preferred Qualifications :

• Product certification such as CSPO, PMP, or SAFe is a plus.
• Experience with Agile methodologies and tools (eg, Jira, Confluence).
• Prior exposure to multi-regional logistics integrations and complex customer onboarding.