Product Manager

Job Responsibilities

• Coordinate and contribute to the definition of assigned product area
• Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility
• Define epics and user stories, clearly articulating business requirements for the problems we are aiming to solve - including UX/CX/Support requirements
• Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
• Partner with Product Management leaders to be the voice of product decisions within the organization
• Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints
• Cross-Functional Coordination and Stakeholder Management
• Serve as Product Owner for scrum teams covering assigned product area
• Partner with Product Management leaders to drive portfolio and product strategy 
• Support feature rollouts through alpha, beta and general availability by collaborating with customer-facing teams, analyzing feature impact, and preparing communications
• Engage with Sales, AM, Product Marketing, and other internal partner teams as needed to determine best ways to communicate product to customers; and to assist Product Management leadership with service descriptions
• Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know

Typical Qualifications

• Bachelor's Degree or equivalent experience in Product Management
• 7+ years of product management experience
• Prior experience with working on healthcare/healthcare interoperability (integrations/HL7/CCDs/Interface Engines) is a plus
• Experience working with stakeholders in a business environment across cross-functional groups
• Understanding of product management best practices, including agile development environments
• Demonstrated success at driving results in a fast-paced environment and managing simultaneously competing priorities
• Excellent verbal and written communication skills