Process Design Specialist Supply Chain

Key Responsibilities:

• Manage the Global Supply Chain process framework and ensure alignment with minimum design principles
• Apply end-to-end strategic views to enable operational changes that improve business performance, transactional fluidity, and master data management
• Drive and manage the Business Change Backlog to support incremental, high-impact business transformation
• Advise on planning, deployment, and sustainability of business changes across supply chain operations
• Collaborate on data governance activities, focusing on master data quality and data performance in relation to supply chain transactions
• Serve as the process technical authority (TAG) for ERP design and configuration activities
• Support data modelling initiatives for GSC-related data in the Castrol Data & Analytics landscape
• Recommend process and capability enhancements to the Digital Operational Excellence Manager and stakeholders
• Work closely with global stakeholders including Technology, GBS, Production Units, and Functions to embed process and data integration
• Lead process improvement initiatives with an agile mindset, taking on the roles of SME, Product Owner, or Scrum Master as needed

Experience & Qualifications:

• Minimum 10 years of deep operational experience across multiple areas of supply chain
• Proven success in delivering business transformation initiatives, especially within ERP implementation contexts
• Expertise in one or more key supply chain domains: Demand Planning, Supply Network Planning, Direct Procurement, Production Scheduling, Manufacturing, Logistics, Inventory Management, and Supply Finance
• Strong understanding of process design, master data, and ERP systems integration
• Experience working across diverse stakeholder groups and global teams
• Adept at balancing business strategy with operational detail and technical execution
• Tenacity in issue resolution with a collaborative and solution-oriented approach

Knowledge & Skills Required:

• Agile methodology and practices
• Process design and data modelling across master and transactional data
• Strategic thinking and detailed execution across operating models and system design
• Strong influencing and communication skills across technical and business audiences
• Proven ability to deliver value in data-driven, digitally enabled business environments

You Will Work With:

• A global team of 12 experts within the Digital Operational Excellence group
• Cross-functional stakeholders from Castrol Leadership, GBS, Technology, and Data Science teams
• The Castrol Digital Enablement team to enhance digital estate, data harmonization, and business insights
• Partners across the value centers to drive operational impact through data governance and process excellence
• A collaborative, inclusive team culture that promotes knowledge sharing, continuous learning, and mutual support