IB

PROCESS DELIVERY SPECIALIST-PROCURE To PAY

IBM
Gurgaon5-7 LPA Posted 20 Nov 2025
FULL TIME
Query Resolution

Job Description

As a Process Associate – Procure to Pay (P2P), you will handle Accounts Payable transaction processing and vendor account management. You will ensure accurate invoice processing, resolve exceptions, monitor aging, and support smooth P2P operations while adhering to SLAs. This role requires flexibility to work in shifts.

Key Responsibilities:

  • P2P Transaction Management: Coordinate accounting activities associated with the Procure to Pay cycle, including invoice handling and vendor account management.
  • Invoice Review and Exception Handling: Match invoices, identify errors, resolve exceptions, and prioritize invoice processing to minimize aging.
  • SLA and Timeline Adherence: Ensure completion of all assigned tasks within defined SLAs and timelines.
  • Risk Recognition: Identify potential process risks or discrepancies and suggest appropriate actions.
  • Query Management: Address queries from vendors or internal teams and perform necessary follow-up actions.
  • Process Improvement Support: Contribute to improvement initiatives and support change management where required.

Required Education:

  • Bachelor's Degree

Preferred Education:

  • Master's Degree

Required Technical and Professional Expertise:

  • Commerce graduate with specialization in Accounts Payable
  • Ability to match invoices, resolve exceptions, and reduce invoice aging
  • Knowledge of basic accounting principles and accounting workflows
  • Proficiency in addressing queries and performing follow-up actions

Preferred Technical and Professional Expertise:

  • Proficiency in MS Office applications
  • Ability to meet targets effectively and work under deadlines
  • Experience contributing to change management
  • Strong interpersonal teamwork abilities

Required Skills

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