PROCESS DELIVERY SPECIALIST-LEAD To CASH

Key Responsibilities:

Accounts Receivable Processing:

• Analyze receivable accounts, investigate entries, and prepare audit-related work.
• Manage netting instructions, Direct Debit runs, rejections, and Oracle updates.
• Investigate and resolve unapplied payments, ensuring accurate allocation.

Cash Application & Automation:

• Enhance cash application automation to increase touchless cash settlement.
• Minimize complexity and instability in assigned accounts.

Financial Reporting & Reconciliation:

• Prepare journal entries, maintain records, and perform general account reconciliations.
• Provide information related to customer payments, refunds, and miscellaneous accounts receivable queries.

Client & SLA Management:

• Adhere to client Service Level Agreements (SLAs) and meet timelines.
• Collaborate with customers, sales, and finance teams to improve processes and achieve metrics.

Continuous Improvement & Collaboration:

• Contribute to change management initiatives.
• Work effectively under deadlines, demonstrating strong interpersonal and teamwork skills.