PROCESS DELIVERY SPECIALIST-LEAD

Key Responsibilities:

• Accounts Receivable & Cash Application: Process accounts receivable, post and balance daily cash applications, investigate unapplied payments, and ensure proper allocation.
• Journal Entries & Reconciliation: Prepare journal entries, maintain accurate records, and perform general account reconciliations.
• O2C Operations: Execute netting instructions, manage Direct Debit runs, handle rejections, and update Oracle systems as required.
• Customer & Stakeholder Support: Provide information regarding customer payments, refunds, and miscellaneous accounts receivables queries.
• Process Compliance & Reporting: Adhere to client-defined SLAs, meet accuracy and timeliness goals, and maintain proper documentation.
• Process Improvement: Identify opportunities to enhance cash application automation, increase touchless cash settlement, and reduce complexity in assigned accounts.