Process Associate (US Healthcare)

We are seeking a dedicated and detail-oriented professional to join our team. The ideal candidate will possess a strong understanding of US healthcare medical terms and demonstrate the ability to work effectively both independently and as part of a team.

Key Responsibilities:

• Understand and apply basic US healthcare medical terminology.
• Knowledge of Durable Medical Equipment (DME) is an added advantage.
• Exhibit strong interpersonal skills to collaborate effectively with team members.
• Contribute analytical skills as a key team member when required.
• Thrive in a fast-paced environment and adapt to changing priorities.
• Possess knowledge of Medicare, Medicaid, IPA s, and Medicare Advantage plans.
• Demonstrate proficiency in Electronic Health Records (EHR) and Practice Management Systems (PMS), as well as payor portals.
• Meet timely deliverables in accordance with industry standards for quality and quantity.
• Read and analyze work-related documents, executing instructions independently.
• Manage email correspondence and communication via Teams with relevant personnel.
• Enter inquiries related to software and maintain accurate records.
• Correspond with the Head of Department (HOD) and prepare daily billing reports.
• Maintain organized data records and generate medical invoices.
• Perform multiple tasks simultaneously while maintaining attention to detail.
• Proficiency in MS Excel is an added advantage.
• Flexibility to work in different late-night shifts as required.
• Carry out any additional tasks as assigned based on business needs.

Perks and Benefits:

• Attendance Bonus and Performance Bonus applicable
• Free Meals

Key Skills :

• Us Process
• Healthcare Operations
• Order Management
• Customer Service
• Customer Support
• Ar Calling
• Order Creation
• Healthcare Bpo
• Us Healthcare
• Order Processing