Process Associate Order Management

Primary Responsibilities:

• Coordinate activities associated with Order Management.
• Recognize potential risks or threats and suggest appropriate actions.
• Ensure adherence to Service Level Agreements (SLAs) and timelines.
• Handle queries through calls and email follow-ups.
• Work under pressure to meet targets and deadlines.

Required Education:

• Bachelor's Degree

Preferred Education:

• Master's Degree

Required Technical and Professional Expertise:

• 0–1 year of experience in the Healthcare domain.
• Ability to handle queries effectively through calls and emails.
• Flexibility to work in shifts as per business requirements.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet targets.