SPSprinklr
Principal Solutions Consultant
Aurangabad ₹4-9 LPA Posted 25 Jun 2025
FULL TIME
Solution Development
Finance
Client Engagement
Subject Matter Expert
Sales
+1 more
Job Description
Solution Development
- Collaborate with sales teams to understand customer requirements.
- Develop customized solutions aligned with client objectives.
- Conduct discovery sessions and needs assessments.
- Identify customer pain points, opportunities, and goals.
- Use technical expertise to design solutions that address challenges and add value.
Product Demonstrations & Presentations
- Deliver engaging product demos, presentations, and proof-of-concepts (POCs).
- Showcase solution capabilities and benefits to potential clients.
- Simplify and explain complex technical concepts clearly.
- Tailor messaging for different stakeholders and audiences.
Sales Support & Enablement
- Act as a subject matter expert on products, services, and industry trends.
- Support sales teams throughout the sales cycle with expert insights.
- Work with marketing and product teams to create sales materials.
- Help enhance product messaging and positioning.
Client Engagement & Relationship Management
- Build strong, trust-based relationships with clients.
- Serve as a trusted advisor to support client success.
- Follow up regularly to ensure client satisfaction.
- Address concerns and identify upsell or cross-sell opportunities.
Technical Consultation & Implementation
- Provide technical advice on implementation and integration best practices.
- Collaborate with implementation teams for smooth deployment.
- Assist with onboarding and resolve technical challenges.
- Ensure successful solution adoption and ongoing client support.