GE

Principal Consultant – Process Mining.

Genpact
Bangalore Posted 31 Jan 2026
FULL TIME

Job Description

Inviting applications for the role of Principal Consultant - Process Mining.

The ideal candidate should be involved in Process Mining (Process Mining / Signavio) implementation projects with process data of varying degrees of complexity and for customers across industries. You are responsible for making digital business processes transparent and harmonizing our customers%27 data flow by using Process Mining Technology and applying data extraction and transformation.

Responsibilities

  • Design and communicate technical architecture solutions, based on customer requirements and data volumes in order to ensure a successful Process Mining deployment.

  • Assist customers in establishing connections between their on-premises source systems and the Process Mining cloud environments.

  • Participate in security assessments and complete the security questionnaires required for implementations.

  • Solicit requirements for Business Process Mining models, including what data they will use and how the company will use them after they are built.

  • Build Business Process Mining models that are accurate, robust, and informative in ways that help our business grow even faster.

  • Strong experience working on setting up data extraction pipeline with both Out-of-the-box connectors as well as building custom connectors.

  • Strong working knowledge of Celonis ETL capabilities - Extraction, SQL Transformations, Data Pools and Data Jobs.

  • Experience in optimizing the performance of data pipelines.

  • Analyze process data to identify inefficiencies and recommend improvements.

  • Demonstrate product and technical leadership on Process Mining engagements with customers, partners, and prospects.

  • Work with business process operations team and process SMEs to understand the client process and convert the requirements data engineering and analysis tasks for the team

  • Lead the technical team of Data Engineers and Analysts through work allocation and resolving any blockers for the team

  • Apply analytics and modelling to own and actively drive process improvement projects and initiatives within the related function.

  • Maintain expert knowledge on the Process Mining platform by drafting documentation on technical procedures and processes.

  • Serve as a liaison for the data engineer, analytics platform, and business user and support ongoing transition and reorganization activities.

  • Lead discussions on operationalization of Process Mining through usage of Action Flows, Action Views and Machine Learning capabilities

  • Maintain expert knowledge on the process mining platform by drafting documentation on technical procedures and processes.

  • Serve as a liaison for the business analyst, project manager and client

  • Well versed with latest AI capabilities for Process Mining in Celonis and Signavio

  • Keen learner and upto date with latest capabilities of Celonis and Signavio

  • Deep technical expertise and implementation execution on best practices of process mining

  • Communicating directly with business stakeholders, other vendor teams and larger ecosystem to identify the success factors for ensuring successful implementation of Process Mining tools (Celonis / Signavio)

  • Understanding the business requirements thoroughly to identify the technical requirements

  • Taking Initiative (Resourcefulness) and asking clarifying questions to ensure the build is robust and designed on best practices

  • Focusing on Performance (Ensures Accountability, Delivers consistent results)

  • Set accountability with junior team members to own their Build

Minimum qualifications

  • Must have Data Engineer/analytics, Experience in working SQL and relational databases, query authoring (SQL)

Preferred qualifications

  • BE/BTech (or MS/MTech) degree or equivalent, Computer Science/ Mathematics/ Physics or related

  • Good to have hands-on experience with both Celonis and Signavio

  • Strong communications skills to enable interaction with all levels and departments within the organization

  • Proven analytic skills, including mining, evaluation, analysis, and visualization

  • Strong skills in industry standard tools/platforms for data analytics and visualization such as R, SQL, Tableau, Qlik, Process Mining, or comparable tools

  • Previous work experience in ERP (SAP ECC / S4 HANA / Oracle Cloud / Oracle EBS R12) with strong process understanding knowledge


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