Primary Market Research - Lead

Responsibilities:

• Managing direct reports responsible for fielding and reporting aspects of multiple quantitative studies on advisor-sold investment products
• Proactively engaging with client facing teams, utilizing external data sources, studying the competitive landscape and conducting independent research to inform survey design, analysis, deliverable design and other product enhancements
• Creating product roadmaps, including clear content schedules and long-term product improvements
• Aiding internal senior research leaders in identifying and implementing improvements to the survey instruments and overall research methodology strategies
• Partnering with research product leaders to continuously enhance product menu, deliverable architecture, data warehouses, analytics and methodologies
• Improving existing analytic techniques and developing new directions
• Ensuring content consistency across all relevant research products
• Vetting data to ensure integrity and rigor
• Analyzing research results and overseeing the creation of yearly or quarterly deliverables
• Building and operationalizing a survey sample panel.
• Developing and tracking fielding performance and efficiency metrics
• Proactively providing frequent product status updates to client facing teams and stakeholders
• Identifying areas for improvement throughout project lifecycles and coordinating with project managers in executing them
• Mentoring and training junior team members throughout project lifecycles
• Providing direction to data operations support
• Serving as subject-matter expert on allocated products

Qualifications:

• Bachelor s Degree with academic distinction (Economics, Business, Social Science or related fields)
• At least 7 years experience in research project/product management, including survey design and implementation, preferably in the financial services sector
• Experience designing and executing online surveys
• Strong quantitative skills and a passion for analyzing statistical data and metrics
• Exceptional attention to detail and organization
• Demonstrated ability to juggle multiple responsibilities simultaneously
• Experience working with survey panels and managing sample
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced, deadline-driven environment
• Ability to both work independently and manage the work of others
• Proficiency with Microsoft Office software (Excel, PowerPoint, Word) required; familiarity with SPSS, Qualtrics, Python, SQL, C++ a plus.