PreSales Executive
Job Description
Key Responsibilities:
• Handling calls for pre-sales marketing related to project inquiries, guiding them with directions, and efficient follow-ups to customers while maintaining high service standards
• Educate customers for the current portfolio of all the projects, and book appointments for sales executives for site visits
• Proactively follow up with leads generated
• Follow quality parameters set by the organization
• Generate site visit prospects over the phone
• Coordination with the sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion
• Maintaining an accurate database of the call records and presentation of the same on a timely basis
• Created and maintained team relationships
• Directing all activities required to achieve walk-in numbers to the site, targets and goals
• Ensure efficient follow-ups to customers and maintain high service standards
Desired Candidate Profile / Work Experience:
• Minimum 1+ years experience with clear and good/excellent communication skills and voice tone
• Should have experience in outbound calling
• Must have good/excellent convincing skills & also should have good coordination skills (Internal & External)
• Good/excellent experience in handling HNI Clients/Customers
• Should have a positive attitude & should be confident to accept new challenges
• Candidates should be energetic & proactive for this role