Ping Engineer

Required Technical Skills

• Advanced knowledge of Authentication, Authorization, Federation, SSO, MFA, SAML, OAuth, OIDC.
• Expertise in PingFederate, PingDirectory, PingAccess, PingOne MFA.
• Strong experience with IDP connections, Adapters, Selectors, Fragments & Policies.
• Ability to perform log analysis.

Responsibilities

• Hands-on experience and strong knowledge in IAM, PingFederate, and PingDirectory.
• Onboard applications to PingFederate using multiple protocols (SAML, OAuth, OpenID Connect) and manage configurations.
• Implement and support SSO, authentication mechanisms, and integrations across tools/products.
• Troubleshoot PingFederate-related issues (authentication failures, integration errors), perform RCA, and implement long-term fixes.
• Handle operational activities: certificate renewals, production implementations, environment testing post-POC, and resolve complex operational issues.
• Use Postman and Swagger for API testing and troubleshooting.
• Ensure compliance with security policies and standards across IAM environments.
• Manage onboarding for different protocol types.
• Perform deployment activities across all environments.
• Create and maintain knowledge documents, SOPs, and process guides for onboarding, troubleshooting, and operations.
• Work directly with customers in a global delivery model, demonstrating strong written and verbal communication skills.