Job Description
Key Responsibilities:
• Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient
• Dispense the medicines as per the prescription
• Bill the medicines dispensed and collect cash
• Check the expiry date and batch number of the medicine and compare it with the bill entry
• Contact referring physicians' offices with questions over prescription
• Maintain inventory of the medicines dispensed
• Keep records of patient history and of all activities regarding heavy medication
• Handle customer queries, and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution
• Record all pharmacy transactions and keep cash registers up-to-date
• Comply with all applicable legal rules, regulations and procedures
• Maintain confidentiality with respect to customers' medical details