People Support Coordinator

We are seeking a proactive People Support Coordinator to join our team for a 6-month contract. The ideal candidate will have at least 2 years of HR experience and will be a key point of contact for employees, managing HR-related processes and lifecycle programs from pre-hire to retire. This role requires strong organizational skills, discretion in handling confidential information, and a focus on delivering excellent customer service.

Roles and Responsibilities

• HR Process Administration: Coordinate and support key employment milestones, including preboarding, onboarding, offboarding, internal transfers, and other HR-related lifecycle processes.
• Employee Inquiry and Support: Serve as the first point of contact for employee inquiries through the HR service center, ensuring prompt and accurate responses.
• Data Maintenance and Reporting: Maintain and update employee records and run basic workforce reports to ensure data integrity.
• Knowledge Base Contributions: Create and improve HR knowledge base articles for employee self-service and efficient case management.
• Confidentiality and Compliance: Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures.
• Process Improvement: Identify opportunities for process improvement and contribute to the enhancement of HR operations.

Skills Required

• Education: A Bachelor's degree (3-year degree) is preferred.
• Experience: 2+ years of functional HR experience or 3+ years of general experience.
• Customer Service: Strong experience in delivering excellent customer service and creating positive experiences.
• Attention to Detail: Detail-oriented with a proven ability to complete tasks effectively and efficiently.
• Confidentiality: Experience in handling confidential information with discretion.
• Organizational Skills: Strong organizational skills and the ability to prioritize tasks to meet deadlines.
• Technical Aptitude: A strong technical aptitude to learn and administer people technology.
• Language: Clear proficiency in both written and spoken English is required for effective communication.