People Services Advisor

Key Responsibilities:

Workday Management & Support:

• Participate in new Workday module testing, enhancement validation, and system implementation activities
• Perform regular Workday data audits to ensure accuracy, completeness, and compliance with company standards
• Manage and update Workday supervisory organizations (Sup Orgs), positions, and employee data
• Handle Workday compensation updates, including salary changes, allowances, and compensation events
• Support Workday enhancement requests by performing impact analysis, testing, and providing recommendations

HR Service Delivery:

• Manage the Help Center / HR ticket queue, ensuring prompt and accurate resolution of Workday-related queries
• Collaborate with HR Tech and cross-functional teams for system improvements and process automation
• Assist in creating and updating Workday SOPs, user guides, and process documentation

AI & Process Automation:

• Leverage AI-enabled HR systems and analytics to automate transactional processes, improve data accuracy, and drive operational efficiency