patient caller opening in chennai

Description

We are seeking a dedicated Patient Caller to join our team in Chennai. The ideal candidate will be responsible for making outbound calls to patients for appointment reminders and inquiries, while ensuring a high level of customer service.

Responsibilities

• Make outbound calls to patients to remind them of their appointments
• Gather and update patient information in the database
• Answer patient inquiries and provide information about services
• Assist in managing patient follow-up calls and scheduling
• Maintain confidentiality and adhere to HIPAA regulations
• Coordinate with healthcare providers to ensure smooth patient interactions

Skills and Qualifications

• Excellent communication skills in English and local languages
• Strong interpersonal skills and empathy
• Proficiency in using computer systems and databases
• Ability to handle patient queries professionally
• Detail-oriented with good organizational skills
• Knowledge of medical terminology is a plus
• Ability to work in a fast-paced environment

contact ram 9500084711