Organizational Data Analyst

Key Accountabilities and challenges:

• Maintain bps organizational structure in Workday (supervisory orgs, positions, cost centers, etc.) Support on Enterprise Interface Builder (EIB)
• Ensure that employee and organization data integrity in Workday is maintained, following data management processes and procedures
• Willingness to support ad hoc business and Services & Solutions project work as the need arises, requiring engaging with other workstreams/ teams
• Ability to differentiate between countries and or businesses and business scenarios of what is needed and when there may be local delivery activity
• Provide support to a wide range of customers when required and respond to inbound queries
• Identify, raise and apply continuous improvements to services
• Ensure alignment to process maps and standard data input forms
• Support the resolution of business critical issues
• Support acceptance testing for Services & Solutions technology changes
• Investigate, liaise and resolve complex issues involving multiple systems and stakeholders.
• Ensure adherence to process maps and standard data input forms.
• Support team members in resolving operational issues and understanding processes.
• Support the resolution of business escalations.
• Support acceptance testing for P&C Services technology changes.

Essential Education & Experience:

• Minimum of 3-4 years of relevant previous experience in HR Shared services environment
• A university degree or equivalent with experience or professional qualification, in human resources management or its equivalent.
• Must have experience of Workday