Order Management

HCLTech is Hiring for Order Management Analyst!

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 19th & 20th May 2026

Timing: 11:00 AM - 2:00 PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301

Work Location: Noida

Contact Persons: Navya/Kashish

Please carry:

2 Updated Resume

1 Passport size

1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are looking for a strong expertise in Telecom Order Management with 1-4 years of experience. This role requires hands-on experience in managing complex telecom orders, close coordination with provisioning teams, and strong customer communication skills.

Domain: Telecom Order Management (Mandatory)

Work & Shift Details

Location: Bangalore 

Work Mode: 5 days work from office

Rotational Shift: No

Night Shift: Yes

5:30 PM IST 2:30 AM IST

6:30 PM IST 3:30 AM IST (Daylight Time)

Key Responsibilities & Skills:

1.End-to-end Telecom Order Management experience.

2.Strong hands-on knowledge of:

Ethernet Connections

4.PIP Circuits

Dedicated Internet Circuits (DIA)

Access Circuits

3.Good understanding of LEC / PTT coordination and dependencies

4.Clear understanding of the Basic Provisioning teams role and workflows

5.Ability to manage orders, milestones, fallouts, and escalations

6.Excellent customer communication skills with a strong focus on SLAs and delivery

Must Have:

-Proven experience in Telecom Order Management operations

-Strong stakeholder management and customer-facing skills

-Ability to work in a fast-paced, operations-driven environment