Operations Processor- ASU

Nair Systems, is a DIFC based, boutique leading edge technology consulting and professional services firm focusing on Digital Banking, Artificial Intelligence, Big Data & Data Analytics, Cyber Security, Blockchain and Cryptocurrency and Robotic Process Automation.  

Nair Systems is currently looking for Operations Processor- ASU for our UAE  operations

Education Level Required:

·      University Degree / High School Diploma or its equivalent

Professional / Technical Qualifications / Diplomas:

·      Knowledge of Banking Financial & Operational Risks

Experience:

·      1 - 2 years experience in Operations, Retail, Customer Service

Specialist Skills Required for the Job:

·      Excellent oral and written communication in English

·      High computer proficiency

·      Interpersonal skills

·      Organizing and planning skills

Duties and Responsibilities:

·      Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.

·      Ensures that all documentation received from Sr. Account servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level .

·      Compliance check points to be followed when new on boarding or maintenance of existing accounts.

·      KYC information to be updated correctly as received.

·      Training programs to be attended.

·      Compliance training to be attended whenever required.

·      All switch portal and court cases received to be completed within the agreed SLA.

·      Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held.

·      Liaises between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects.

·      Ensure compliance  of conduct and all other process and procedures circulated.

·      Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for

•            Account Opening,

•            Account Closing

•            Amendments/Data Update

•            Dormant release

•            Release and add of block on accounts

•            Signature validation

•            Chequebooks Issuance

•            ATM Issuance/replacements and ATM Linking

•            Token tagging and IB registration

Any other miscellaneous /ad hoc activities or products

·      Refer all the Incomplete Mandates to the respective branches/sales for appropriate action..

·      Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit.

·      In charge of in coming & out going mails , updating the master tracker and segregating the cases for processing and giving to sr. ASU officer .

·      Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT.

·      Adhere to clean desk policy .

·      To provide timely and error-free processing to various units of the bank viz. Branches, Sales, Client Relationship, investments and Legal & Compliance as per agreed Service Level Agreement.

·      Maintain high level of systems support within ASU by participating in and recommending system developments, enhancements and solutions.

·      Ensuring satisfactory audit rating for the unit by adhering to the procedures and self responsibilities.

·      To support /undertake any other duties assigned by Sr. Assets operations officer, Manager-Documentation & Fulfillment unit, Central Operations Manager, and Head of Operations or his/her delegates.

·      Self initiative to be taken for attending various trainings available and for the overall development and improvement of performance.

·      Perform any other duties or responsibilities consistent with employee role and assigned by the management

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [HIDDEN TEXT]