Operations Executive - Micro Lending (ML)

Roles & Responsibilities

• Coordinate closely with the central operations team to streamline processes.
• Manage and oversee all aspects of disbursements for Micro Lending loans.
• Prepare and maintain daily and monthly Management Information System (MIS) reports.
• Conduct thorough verification of customer KYC (Know Your Customer) and secondary documents.
• Ensure timely loan disbursements to customers.
• Uphold and ensure strict adherence to company policies and procedures at all levels.
• Thoroughly check all loan files to ensure data completeness and relevance.
• Oversee and manage cash flow related to micro-lending operations.

Preferred Candidate Profile

Mandatory Skills

• Education: Graduate with 1 to 4 years of overall experience, including 1 to 2 years of relevant experience in operations or micro-lending.
• Interpersonal & Communication Skills: Strong ability to interact effectively with colleagues and customers, both verbally and in writing.
• Target & Budget Management: Proven ability to set, manage, and achieve targets and budgets.
• Result-Oriented: A strong drive to achieve desired outcomes and meet operational goals.
• Record & File Management: Excellent organizational skills with a strong ability to manage and maintain accurate records and files.