Operations Executive

Position Title: Operations Executive

Company :-       Integrated tech9labs- www.tech9labs.com

Experience :-    4- 6 Years Relevant  

Location:-        Okhla Phase 1 , New Delhi  

Budget:-           6- 9 lacs

Industry:          IT System Integrator / IT Services Company

Job Summary:

The Operations Executive will play a critical support role in assisting the Sales, Presales, and Renewals teams by handling operational, commercial, and coordination activities. The role requires strong follow-up skills, basic financial understanding, vendor coordination, and proficiency in using accounting and tracking tools to ensure smooth business operations.

Key Roles & Responsibilities:

1. Payment Follow-ups & Coordination

• Send payment reminders to customers and partners in a timely and professional manner.
• Maintain records of pending and received payments.
• Coordinate with finance and sales teams on payment-related issues.
• Track overdue payments and escalate where required.

2. Bidding, Deal Registration & OEM Coordination

• Support Sales/Presales teams in bidding processes.
• Handle deal registration with OEMs (Original Equipment Manufacturers).
• Follow up with OEMs and distributors for best pricing and approvals.
• Maintain records of all registered deals and bid submissions.

3. Vendor Coordination & Procurement Management

• Request and collect quotations from vendors and distributors.
• Compare pricing and share with internal teams.
• Maintain vendor communication records and price trackers.
• Assist in purchase-related documentation when required.
• Accurately load customer orders into the system and ensure proper documentation.
• Track and monitor order progress from initiation to fulfilment.
• Coordinate with internal teams and vendors to ensure timely order processing and fulfilment.
• Keep customers and the sales team updated on order status.
• Ensure timely and accurate delivery of materials to customers.
• Coordinate with logistics partners and vendors for smooth dispatch operations.
• Compare logistics pricing and share before PRF approval.
• Coordinate with Insurance partner for transit Insurance before moving the shipment.

4. Tracker Creation & Management

• Create and maintain various operational trackers such as:
• Sales pipeline tracker
• Deal registration tracker
• Payment follow-up tracker
• Vendor quotation tracker
• Ensure trackers are updated regularly and shared with relevant stakeholders.

5. Accounting & Software Knowledge

• Basic working knowledge of accounting software such as:
• Busy / Tally / Zoho Books (any one or more preferred)
• Assist in retrieving invoices, payment details, and basic financial data when required.

6. Support to Sales, Presales & Renewals Team

• Assist in preparing commercial documents as needed.
• Support in renewals follow-ups and documentation.
• Coordinate between internal teams (Sales, Finance, Procurement, Presales).
• Handle emails, documentation, and operational coordination efficiently.

Required Skills & Competencies:

• Good communication skills (written & verbal).
• Strong follow-up and coordination ability.
• Basic understanding of accounting and finance.
• Proficiency in MS Excel, Word, and Email.
• Attention to detail and organizational skills.
• Ability to work in a fast-paced IT environment.

Preferred Experience:

• 4- 6 years of experience in operations, finance coordination, or sales support role.

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Regards,

Rajesh Kumar

AAYAM CONSULTANTS

Cell: - 9311232179/ 7011595674

Email id: - [HIDDEN TEXT]