Operations Associate Principal - HIH - Evernorth

Experience

• 15+ years of experience in strategic leadership, business execution, project management, and transformation, preferably within the Healthcare Payer Operations domain or similar industries.
• Technical Expertise
• In-depth knowledge of AI/Gen AI technologies, modern databases, cloud environments, and data ecosystems. Experience in implementing AI/Gen AI solutions is preferred.
• Leadership

Skills:

• Proven success in building and leading work stream teams , leading large-scale projects, and providing cross-organizational leadership and organizational effectiveness.
• Demonstrated ability to drive results, exhibit strong problem-solving skills, and innovation solution identification and development.

Analytical Skills:

• Strong problem-solving and decision-making skills with attention to detail and accuracy.

Communication Skills:

• Excellent verbal, written, and interpersonal communication skills with all levels of internal and external partners and stakeholders.
• Ability to present innovative ideas and progress reports to stakeholders in addition to negotiating effectively around priorities and ideas. Matrix Management/Relationship Building Enterprise thinker with proven ability to influence across a matrix environment.
• Ability to develop strong relationships across all levels, both internally and externally.
• Possesses strong self-awareness and ability to work through challenging business situations in a highly collaborative way to drive the right business outcomes.