Operations Analyst

Key Responsibilities:

• Task & Action Item Management:
• Maintain and track tasks, action items, and follow-ups across multiple departments, ensuring that deadlines are met and progress is tracked.
• Reporting & Data Management:
• Generate regular reports using Google Sheets and MS Excel, including dashboards, trackers, and other performance metrics.
• Assist in creating detailed documentation and reports for senior leadership, ensuring clarity and accuracy.
• Internal Coordination:
• Facilitate internal coordination between departments, including Sales, Training, Operations, Tech, and others to ensure smooth workflow.
• Set up, organize, and follow up on internal meetings and updates, ensuring timely execution of tasks.
• Communication Support:
• Act as a point of contact for internal requests, ensuring timely communication flow across teams.
• Support the reporting manager with day-to-day priorities and administrative responsibilities, ensuring efficient task execution.
• Documentation & Archiving:
• Maintain structured documentation and archives of important project or task-related data, ensuring easy retrieval and reference.

Preferred Profile:

• Education:
• Bachelor's Degree (B.Tech/B.E./B.Sc. in Computer Science, IT, or any equivalent discipline).
• Skills:
• Strong working knowledge of Google Sheets, MS Excel, Docs, Slides, etc.
• Highly detail-oriented, organized, and comfortable with multitasking.
• Quick learner with a problem-solving mindset and ability to adapt to new challenges.
• Experience:
• Experience in administrative roles or task coordination is preferred, especially in fast-paced environments.