Operations Analyst

Roles and Responsibilities:

• Analyze and optimize business processes to improve operational efficiency and effectiveness.
• Extract, manipulate, and analyze data using Excel and SQL to support decision-making.
• Develop dashboards, reports, and performance metrics to monitor key business activities.
• Collaborate with cross-functional teams to identify and resolve operational bottlenecks.
• Automate repetitive tasks and streamline workflows through advanced Excel functions and macros.
• Support process improvement initiatives by identifying gaps and recommending actionable solutions.
• Provide insights and data-driven recommendations to stakeholders and leadership teams.

Required Candidate Profile:

• 3–5 years of experience in an operations, analytics, or process management role.
• Advanced proficiency in Excel (pivot tables, lookups, nested formulas, macros) and strong working knowledge of SQL.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Effective communication skills and experience working cross-functionally.