Operation Manager

JD – Operation Manager ( Networking )

Roles & Responsibility :-

Being a Network Operations Manager ,  responsible for end‑to‑end management, stability, and continuous improvement of enterprise network infrastructure across multiple locations at deployed site . This role ensures high availability, security, SLA compliance, and operational excellence while leading network operations teams and coordinating with internal and external stakeholders.

Technical Skillset –

• Routing & Switching: TCP/IP, VLAN, STP, OSPF, BGP
• Network Devices: Switches, Routers, Firewalls, Load Balancers
• Security: Firewall rules, VPN, IPS/IDS, NAC
• Monitoring Tools: SolarWinds, PRTG, NMS, Syslog
• Connectivity: MPLS, Leased Line, Broadband, SD‑WAN
• Wireless: Enterprise Wi‑Fi, Controllers, Access Points
• Configuration of L2 switch, L3 switch, WLC and Access points.
• Provide L2 and L3 support of Network to EUS team
• Asset management through CMDB .
• Daily Monitor and Manage CORE Network on SolarWinds (NSD Network Dashboard).
• Consulting clients for EOL/EOS device replacement and device upgradation.
• Follow up with vendor for faster resolution of passive network ( LAN, Fiber)
• Periodically upgrade the IOS of Network devices to clear VA points.
• Co-ordinating with WAN for any issue related to MPLS as well as IIL link.
• ITSM Tools: ServiceNow,  ITIL processes

             Strong stakeholder and customer management  

             Excellent communication and incident leadership

             Governance‑driven & process‑oriented mindset

             Managing 24×7 operations with shift or on‑call support as per site requirement .

             Multi‑location enterprise / port / industrial environments

            High‑availability, mission‑critical infrastructure

Preferred Certifications

    CCNA , Network security certifications (Fortinet, Palo Alto, Cisco) , ITIL Foundation