Operation Executive

Responsibilities:

• Email and web portal operations: 
• This involves the day-to-day management of communication channels, potentially including automated responses to ensure a seamless customer experience.

• Quote generation and policy issuance: 
• This function creates proposals and issues policies to clients, which often requires accurate data entry and coordination with other departments.

• Excel MIS updates: 
• This task requires the use of Excel to update Management Information System (MIS) reports, likely for tracking sales, operations, or client data.

• Client query handling and support: 
• This involves proactively addressing customer inquiries, concerns, and escalations, and may also include gathering feedback to improve service quality.