Openings For Support - Voice Process

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries related to services/products.
• Ensure customer satisfaction and provide accurate information.
• Record and update customer information accurately in the system.
• Meet daily/weekly performance targets.
• Desired Candidate Profile:
• Excellent communication skills in English (mandatory).
• Strong interpersonal skills and customer-centric attitude.
• Willing to work in rotational shifts, including night shifts.
• Good listening and problem-solving skills.
• Immediate joiners preferred.