GO

Onsite Engineer - Field Service

Godrej Koerber
Visakhapatnam2-7 LPA Posted 26 Jun 2025
FULL TIME
Communication Skills
Positive Attitude
Customer Service

Job Description

  • Responsibilities
  • Analyze problem and execute correctives.
  • Support customer for problem solving through remote.
  • Train team in crisis management / customer anxiety management.
  • Carry out equipment surveys to identify expected problems and initiate preventive steps.
  • Develop good connects with User team to support them in trouble free running of equipment.
  • Recommendation for free replacement of spares even though out of warranty based on assessment of reason of failure.
  • Skills & Competencies
  • Knowledge of Siemens PLC, Sensors, Drives + Electrical equipment like VFD Motors, Power circuits, Bar code scanners, LAN Networking troubleshooting, etc.
  • Experience in Customer Service
  • Problem Solving Mindset
  • Interpersonal Skills- team player, cohesive working wit CFT
  • Result Orientation
  • Self-motivated
  • Good Oral and Written Communication
  • Positive attitude- Open for suggestions and improvement

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