FU

OMS & IBM Call Center, Sterling

Hyderabad ₹2-5 LPA Posted 21 Jul 2025

FULL TIME

Ibm Sterling

Data Analysis

Call Center

System Integration

Technical Support

+1 more

Hands on experience with Sterling OMS & IBM Call Center (Order flow, Sourcing & Scheduling, Inventory management, Payments, Fulfilment, Returns & Exchanges)
Good experience in Sterling User exits, Agents, Sterling Business Center, SST, Application Manager
Strong experience in Retail Supply chain management systems
Experience on Automation and scripts creation and execution using Selenium
Strong in Automation frameworks using Java , Selenium, BDD Cucumber
Strong experience in writing SQL queries, API testing
Basic knowledge in Unix environment
Work with the Business and project team to understand test requirements.
Design the test strategy, test plan, and write test cases and test results for Sterling OMS. Including unit testing, end-to-end testing and UAT.
Estimate test efforts.
Plan, manage and execute functional, regression, and integration testing.
Ensure requirement traceability documents are created and demonstrate appropriate test coverage.
Monitor testing/QA metrics, reports & SLAs and share results with appropriate project teams.
Control and manage daily test activities through daily Agile Scrum stand-up meetings.
Sterling OMS & IBM Call Center (Order flow, Sourcing & Scheduling, Inventory management, Payments, Fulfilment, Returns & Exchanges)
Sterling User exits, Agents, Sterling Business Center, SST, Application Manager
Java, Selenium, BDD cucumber Automation, RestAssured
Retail Supply chain management domain knowledge