Offshore Digital Adoption Platform (DAP) Developer

• Build and maintain in-app guidance using Digital Adoption Platforms (DAPs) aligned with program standards.

• Collaborate with SMEs and training leads to identify and prioritize DAP content needs.

• Onboard and coach client teams on using Userlane for content development.

• Ensure consistency, usability, and accuracy of DAP content across systems and regions.

• Translate functional and technical knowledge into clear, effective DAP guidance.

• Support cross-regional content standardization and best practices for digital adoption.